Services
  1. ATM Processing
  2. ATM Monitoring
  3. Connection Methods
  4. Settlement Services
  5. Reporting Services
  6. ATM and Network Reconciliation
  7. ATM and Network Security
  8. Help Desk Services
  9. CalypsoConnect™ ATM Management Service
  10. TritonConnect™ Hosting
1. ATM Processing
  • International Networks: INTERAC®, Visa®, Plus®, MasterCard®, Maestro®, Cirrus®, American Express®
  • Cash Withdrawals
  • Credit Card Advances
  • Balance Inquiries
  • MACing, EPP and 3DES capable

2. ATM Monitoring
  • Calypso Connect™ Web Monitoring
  • 24/7 Alarm Monitoring, Notification, and Escalation
  • Immediate Alarm Email and Paging to ATM Support Teams
  • Monitoring of Critical, Suspect and Information terminal events
  • Real-time Cash Monitoring

3. Connection Methods

  • IPSec VPN
  • MPLS
  • Frame Relay
  • Wireless
    1. CDMA-1X
    2. CDMA-EVDO
    3. Telus Mobility MIKE
    4. GPRS
  • Lease-Line(3201)
  • Toll free dial

4. Settlement Services
  • Settlement by Multiple Shareholder Splits
  • Settlement on Network-reconciled transactions
  • Settlement by Network Close or ATM Day Close
  • Percentage and/or Fixed Surcharging
  • Next Business Day delivery for Vault, Surcharge and Interchange settlement

5. Reporting Services

  • CalypsoConnect™ Web Reporting
  • Terminal Activity Reporting
  • Retailer Activity Reporting
  • Deposit and Adjustment Reporting
  • ATM Day Close Reporting
  • Performance Reporting
  • Network Compliance Reporting
  • Custom files and reporting

6. ATM and Network Reconciliation

  • Daily Network Reconciliation
  • Tracing and Adjustment Services
  • INTERAC
  • Network Locator Files

7. ATM and Network security

  • ISO/Business Partner Due Diligence
  • INTERAC
    1. MACing Enabled ATMs
    2. INTERAC Certified EPP ATMs
    3. Terminal Key Management
    4. $400.00 minimum withdrawal limit
  • MasterCard Maestro Cirrus
    1. EPP Enabled
    2. 3DES Compliant
    3. PCI Compliance
  • Visa Plus
    1. Approved ISOs
    2. Visa Certified EPP ATMs
    3. 3DES Compliant
    4. PCI Compliance
    5. PIN Security Compliance

8. Help Desk Services

  • Available 24 x 7
  • Online monitoring of ATMs, telecommunications and networks
  • Trained on Triton ATM models
  • TritonConnect™ Remote ATM Services

9. CalypsoConnect™ ATM Management Services

  • Web Services Available 24 x 7
  • Terminal Monitoring
  • Transaction Reporting
  • Funds Management
  • Terminal, Contact & Location Management
  • Inventory Management
  • Selective ATM access by User

10. TritonConnect™ Hosting

  • TritonConnect™ ATM monitoring
  • Electronic Journal Upload
  • TritonConnect™ Alerts
  • Remote Software upgrade
  • ATM configuration maintenance
  • Error clear and reset
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